Back to Home

Privacy Policy

Last Updated: February 12, 2026

1. Introduction

RelayGuard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website relayguard.net and use our services ("Service").

2. Information We Collect

A. Personal Information

We collect information you provide directly to us, such as your name, email address, phone number, and company details when you register for an account.

B. Google User Data (Restricted Scopes)

Our Service integrates with Google APIs to provide automated monitoring features. Specifically, we request access to your Gmail account using the following scope:

  • https://www.googleapis.com/auth/gmail.readonly
  • https://www.googleapis.com/auth/gmail.modify
  • https://www.googleapis.com/auth/gmail.send

How we use this data: We use these permissions solely to:

  1. Identify Amazon Relay load confirmation emails.
  2. Parse load details (Trip ID, Origin, Destination, Time) to start monitoring protection.
  3. Detect updates or cancellations from Amazon Relay.

RelayGuard's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

3. Data Sharing and Disclosure

We do not sell your personal data or your Google User Data to third parties. We may share information with:

  • Service Providers: Vendors who assist us in operating our Service (e.g., Twilio for phone calls, Stripe for payments, Supabase for database hosting). These partners are bound by confidentiality agreements.
  • Legal Compliance: If required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data. Your Gmail credentials (refresh tokens) are encrypted at rest using AES-256 encryption. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. You may request deletion of your data at any time by contacting us or closing your account.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:
support@relayguard.net